From today Truphone customers can check their credit balance by sending a text message with the word BALANCE to +44 (0) 7978 88 11 11.
Voicemail retrieval has also been streamlined: customers no longer need to enter their PIN number, as their identity is detected automatically.
“Truphone makes every effort to ensure that the process of making a free or low cost Truphone call is as simple as making any other phone call. These two small service refinements show how attention to detail extends to every aspect of the Truphone service,” said James Tagg, Truphone’s CEO.
Note to editors
Truphone does not charge its customers to check their balance when they’re connected to Truphone. Customers should check SMS charges with their operator if texting from a GSM number.
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